Hello team, the working week has ended, and during that week we have been working on following updates:
Critical defects related to exports of orders in admin panel were resolved
This issue started Monday and was reported as sums of products, amounts of products sold do not coincide if compare zNube with offline stores exports. This information was carefully rechecked and following fixes were provided:
- We managed to define that zNube sends us not full data in daily reports. Further investigations showed even more tricky behaviour: zNube sends us report, but during next 3 days changes it by adding new information. That made reports not OK. At present moment zNube reports upload from gmail is disabled, as solution double upload of files will be applied, when we upload inclomplete report, and after some time we upload added by zNube new information.
- One more critical point defined is related to order entity. We beleive order is an operation that lasts up to 24 hours, but as it was revealed it is not. Some orders start at Y day and end in Z day. That made zNube reports and offline admin panel reports look different. Fix was provided, now exports show same data;
- One more fix was defined and fixed. Behaviour we expected: if we have in zNube report that contains product A 3 items, it should be 1 line with quantity 3. Unfortunately, that was not true. Some orders were exported from zNube as 3 lines with SAME product, but in each line product had stock 1.
- Amounts were reviewed and fixed too (Previously mentioned fixes led to not OK total amounts counts). At present moment amounts in our files and zNube files are really close to be same. If all OK, next week we will have them identical.
For all of you, have a great week!
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